Mack® Over The Air
Mack Over The Air represents the next step in Mack’s industry-leading approach to uptime
Two categories of software updates are available through Mack Over The Air, one for powertrain components, and the other for vehicle parameters like road speed limits, optimizing performance particularly for customers with trucks that change duty cycles based on factors such as economics, load type and geographic area.
Mack Over The Air capitalizes on fully integrated Mack GuardDog® Connect telematics hardware to deliver the software updates directly to customers with minimal interruption to their operations. GuardDog Connect comes standard on every Mack model equipped with a Mack engine and provides proactive monitoring and repair planning, enabling real-time diagnosis of issues, scheduling of repairs and confirmation that needed parts are in stock and ready to install.
Combined with Mack ASIST and Mack’s live OneCall™ uptime agents, GuardDog Connect delivers the right mix of people and technology to provide decision-critical information to maximize customer uptime.